eDisclosure Information Project

At RelativityFest in Chicago, I interviewed Marc Zamsky of Compliance Discovery Solutions. I asked him why Compliance had moved to RelativityOne and about the benefits which RelativityOne brings to Compliance and its clients.

https://vimeo.com/372696472

Marc Zamsky said that Relativity’s future lay with RelativityOne and that the future of eDiscovery lay in the cloud. The ability to run multiple processes at the click of a button was important on its own, even before looking at the processes themselves. It altered the whole approach to discovery, moving it towards the point where one can get quickly to looking at data and drawing conclusions from it.

For the clients, the main attraction was the security given by Azure in the cloud. It also helps them to build truly end-to-end processes, particularly with the arrival of Relativity Collect. Continue reading →

Many factors influence software buying decisions. You hear of organisations buying a particular product for the sake of one feature which it considers important. People buy software after long and detailed comparison or on the strength of what someone said in the pub. They buy because everyone else is, or because they want to be different. They buy because they like the person doing the selling, or because they didn’t take to the rival demonstrator. They buy because they understand the technology or because they don’t want to have to understand it.

Two factors are always relevant to a software purchasing decision. What does it look like? And what does it cost? These factors may influence different constituencies – the person who sits looking at the interface all day may have a different view from the one who signs the purchase order, but the one doing the authorisation will be influenced if the user interface will increase productivity and reduce errors.

Relativity has addressed both these things recently, with the launch of a new pricing model on top of its recent publicity for its new Aero UI. Both are covered in this article by Relativity’s chief product officer, Chris Brown. The context is both what Chris Brown calls “empowerment” (a theme at last year’s Relativity Fest), and the more mundane-sounding (but important) ambition to “make it easier for everyone to use” RelativityOne. Continue reading →

Pavan Kotha is a manager at Deloitte. I met him at Relativity Fest in Chicago where he won Relativity’s Lit Support All-Star Award.

https://vimeo.com/373723865

Pavan Kotha is clearly a man who loves his job. He says that he likes to share his knowledge with the discovery community, and that the recognition given by the All-Star Award encourages this approach. He appreciates the support which Deloitte gives to its staff

I asked him what he found most exciting among the new Relativity functions. Like several others to whom I spoke, he most values the new ability to handle short message formats. Exchanges between people may take many forms – perhaps originating with an email, transferring to WhatsApp, and ending in a phone call. The result is complex to review and it is very difficult for reviewers to get a sense of the story if they work only with email. Relativity’s storyboard approach, Pavan Kotha said, gives reviewers an ‘eagle’s eye’ overview. Continue reading →

At Relativity Fest, I interviewed Ben Sexton of JND about JND’s use of Relativity One. What led to that decision, I asked, and what were the perceived benefits?

https://vimeo.com/372218589

Ben Sexton said that JND’s primary focus was on serving clients. Before the move to RelativityOne, they had had to be half focused on IT and half on being solutions providers. RelativityOne allows JND to concentrate on being a solutions provider without having to worry about the server going down and other aspects of infrastructure support. Continue reading →