At Legaltech in New York, I interviewed Justin Tebbe who is Senior Director, Technical Solutions at Inventus. I was interested to know how he and his colleagues in other parts of Inventus work together for the benefit of the clients.

Justin Tebbe said that he is responsible for the US operation of Inventus, for hosting, and for working with development partners using specialised tools. He also gets involved in global initiatives, liaising with his counterparts in other jurisdictions as well as other departments.

Justin Tebbe gave a practical example of the benefits of working like this. A project which started in the US, with processing and review already well underway, had to be rolled out in Germany. The transfer was seamless, with the new team using the same templates and the same fields, and getting exactly the same experience as their US counterparts (who remained involved in the project).

Inventus tracks projects with its own ticketing system and workflow management system holding all the information about the project, including the individual tasks which need to be done. If one person deals with some stages, the next one can pick up where the last one left off.

It is also business intelligence software, with real-time data on how much has been reviewed and where it has got to.

Justin Tebbe said the clients are more global. Inventus is a global business with offices around the world but it offers a single experience to its users everywhere.

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