At Relativity Fest, I interviewed Ben Sexton of JND about JND’s use of Relativity One. What led to that decision, I asked, and what were the perceived benefits?
Ben Sexton said that JND’s primary focus was on serving clients. Before the move to RelativityOne, they had had to be half focused on IT and half on being solutions providers. RelativityOne allows JND to concentrate on being a solutions provider without having to worry about the server going down and other aspects of infrastructure support.
In addition, and as a specific example, Ben Sexton said that RelativityOne’s security protocols enabled JND reply to more RFPs
One of the perceived strengths of RelativityOne is its extensibility. Ben Sexton said that, with its resources freed up from managing infrastructure, JND could use its skills to develop tools which differentiated them from their competitors.
Ben Sexton praised the analytics built into RelativityOne; he particularly mentioned Relativity’s Active Learning which, he said, has everything which JND needs for its clients.
I asked Ben Sexton which of the new and pending developments in RelativityOne were of most interest. It is, he said, the steady increase in functionality which stands out. JND has to collect a lot of data, aiming either to reduce it or to find information which the clients need. RelativityOne brings cost savings and efficiency, encouraging JND constantly to reinvent itself.