I wrote recently about FTI’s technology for managing social media and audio, drawing attention to the role which technology plays not only in reactive eDiscovery but in compliance, particularly where companies are under a regulatory obligation to keep such data and to make it available on demand.
The points I made are emphasised further in an article from FTI’s Jake Frazier called When the walls have ears: 3 ways to leverage recorded audio evidence which appeared in Corporate Counsel at the end of September.
The article draws attention not only to the eDiscovery and compliance role of audio evidence but to its place in a comprehensive information governance strategy. The priority, as Jake Frazier says, is “addressing reactive issues and ensuring that the expectations of regulators are met” but, that done, companies should move towards “attainable proactive information governance initiatives”.
As well as making it easier to react promptly to eDiscovery demands, initiatives like this make it possible to go further and, as Jake Frazier says at the end of his article, to “safeguard against corruption, IP theft and regulatory violations”. One might go one step further, and observe that exercises of this kind have the additional benefit of uncovering value within audio data as in any other forms of data.
