Keith Conley is President and Chief Operating Officer at Epiq. I interviewed him at Legaltech in New York in February, asking him about Epiq’s recent and planned expansion a year after the merger with DTI which made Epiq the biggest single player in the worldwide eDiscovery market.

The most recent development, Keith Conley said, was the launch of a document review service in India. Epiq has 100 seats at Hyderabad where they have recruited the skills, and put a leadership team in place. It brings Epiq’s document review headcount to 2,500 seats in total.

The move to Hyderabad was driven by the demand of clients looking for offshore capability. The staff are chosen for their technical as well as legal skills.

Epiq now has an eDiscovery office in Switzerland with full end-to-end capabilities. Client demand also drove the opening of an office in Singapore where there is a big and growing market, mainly in financial services driven by regulation and by companies coming from outside Singapore to litigate there.

I asked Keith Conley why this global reach mattered to clients. The main benefit for multinational clients with data in multiple jurisdictions, he said, is that data must often stay in its own jurisdiction. Epiq can collect, process and review data in country. The demand for this is increasing as GDPR bites, even in countries beyond the EU and the US – the GDPR is driving a closer attention to the protection of data in other parts of the world.

I asked Keith Conley what the plans were for the rest of 2018. Epiq is investing in innovation, he said, which means new IP in processing, in hosting, in information governance and in all the other areas with which Epiq is concerned. $20 million has recently been invested in development.

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