Kelly Atherton is Senior Analytics Review Manager at NightOwl Discovery. I interviewed her at Relativity Fest about her work and about the trends which she is seeing. The interview appears below.
Kelly Atherton’s role includes helping to integrate workflows and analytics, advising and training clients, and working with NightOwl’s client services team.
She says that clients are showing ever more interest in the use of analytics – not very long ago, it was hard to get them interested in things like email threading, but that is now normal and clients expect it.
Acceptance of predictive coding has been slower but, increasingly, clients are seeing savings of up to 50% on their reviews and are, in consequence, keen to adopt. Outside counsel are being driven down that route by the clients.
NightOwl uses a range of review and analytics tools. Kelly Atherton likes Relativity for the end-user interface, for its easily-understood reporting capability, and for the transparency available to an administrator – it is easy, she says, to find what is causing problems, fix it and move forward.