Elizabeth Erickson is Solutions Architect at UBIC. The word “solutions” implies more than a purely technical achievement – it is only a “solution” if the lawyers see it as addressing a problem which they face.
In this interview, I ask Elizabeth Erickson about lawyer resistance to technology solutions for eDiscovery and specifically about what mechanisms exist to check the work that has been done – undermining the so-called “black box” excuse for doing things the old-fashioned way.
Elizabeth Ericsson points to the value of data analytics to understand, for example, how one reviewer compares to another and to check their coding decisions. The visual nature of the tools makes this easy to understand.
Elizabeth Erickson finds that lawyers are generally satisfied once they have focused on this aspect of doing the job properly.
The proof is in the result, she says, and lawyers find that the speed and accuracy of review is improved; that, of course, affects cost.