Recommind has announced that Axcelerate 5.5 includes advanced analysis of instant messaging data which can be used for the discovery of platforms such as Instant Bloomberg, Skype and Google Chat.
Whilst Bloomberg data is relevant only to the financial industry, other IM tools are used daily for both business and personal communication. Their output is no less potentially discoverable than Word files and emails.
There is a press release about Recommind’s new release here.