Former in-house Counsel Casey Flaherty has set up a business called Cost Control to help companies manage legal spend. He makes no secret of his conviction that many outside lawyers offer poor value to their corporate clients because they do not know how to use basic software tools which will make them more efficient.
To help with this, he has devised an audit, testing lawyer capability with common applications like Word and Excel.
Corporate counsel, he says, should pay more attention to their lawyers’ competence, particularly in relation to rules and the use of technology, in the face of empirical evidence that they are spending more than they should.