eDiscovery lawyers are constantly being told to watch out for new sources of discoverable data as platforms and data types multiply. Those who think only of email and word files are probably missing great deal of potential evidence.
Audio discovery is no longer “new”. In the financial sector, it has long been a compulsory source – compulsory for eDiscovery lawyers because it is compulsory for the clients to keep records of telephone conversations for regulatory and compliance purposes. Increasingly, it is not just financial businesses which keep audio records.
Intelligent Voice does more than merely make audio searchable. Its technology includes the ability to analyse and detect unusual phrasing which might indicate suspicious activity within an organisation or from callers to, for example, insurance companies.
Its technology includes “JumpTo” technology which gives a visual snapshot of the content of audio and video files as text, with obvious benefits in speeding up review time and reducing costs. Epiq will integrate “JumpTo” into its proprietary review tool, Documatrix, and through Relativity.