IRIS Data Services, a Kansas-based eDiscovery services provider with a world-wide footprint, has now opened in London. I am very pleased to welcome Iris as the latest sponsor of the eDisclosure Information Project.
IRIS was established in 2007 by President Major Baisden and VP of Sales Damon Goduto. It offers litigation support and eDiscovery services both on a per custodian, case-by-case basis and as managed services. One of its clients says of the latter that it “allows us to spend less time managing vendors and litigation technologies and more time doing what we do best, practising law”.
A quick look through the very comprehensive Iris web site shows a focus, above everything else, on data reduction, on project management and on costs control. It offers a range of culling options depending on requirements, all with the intent of reducing the volumes for review. Once culling is complete and volumes reduced, Iris applies some of the best tools in the market – Nuix, Equivio Near-duplicates and Email Threads, Relativity Analytics and Relativity Assisted Review (predictive coding) among others – to reduce volumes still further and to prioritise the documents so that the lawyers see them in order of presumed relevance.
The emphasis on project management and on predicting, controlling and tracking costs recurs throughout the Iris web site – if clients value lower costs (as they obviously do) they value also the absence of surprises which comes from predictions made by people who do this sort of thing all the time.
The tools which Iris gets from its partners are supplemented by workflows and processes developed by Iris to ease the transition between applications and between stages, simultaneously speeding things along, reducing expense and minimising the chance of error.
The Iris Per Custodian discovery service, called IRIS Vision, consists of a menu of options, using the tools described above and others, broken down under simple headings like No Forensics, No Doc Review, Forensics and Processing Only, carrying the case as required through collection, processing, and early case assessment, hosted review and document review – or any permutation of these things which the case requires.
All these things are available under a Managed Services subscription model by which Iris designs a customised managed services package to suit the client’s requirements and budget. This replaces the usual models which which either involve internal capital and overhead expense or the continual investment of time spent outsourcing eDiscovery / eDisclosure. Services are provided for a fixed annual cost which covers discovery consulting and the analysis of discovery spend as well as the mechanical aspects of managing projects. A scheme like this allows adjustment depending on the availability of suitably qualified staff at the client as well as throughput.
London follows offices across the US and in Asia. The UK headquarters and hosting facility is in Croydon and there is a new office at London Wall headed by EU Manager of Operations Kajetan Koci. IRIS President, Major Baisden, emphasises that London is the beginning of expansion into the European market, offering the requirements of EU data protection and privacy laws along with an experienced workforce.
For me, with interests which include the US, the UK, mainland Europe and the Asia-Pacific region, Iris is an exciting new addition to the roster of sponsors. I very much look forward to working with them in the months ahead.