The scheme allows access to LDM Global’s processing, storage, and backup, together with project management and technical support, available by web access to all cases from anywhere in the world. Having decided on the size of volume blocks and a payment period, the client can think in terms of overall case volumes rather than project by project costs.
Once a new case has been set up with licenses and permissions, any tasks thereafter can be done either by the client’s own team or by LDM Global’s support team. Different levels of support are available depending on the service level chosen, making this attractive both for skilled users and for those without their own resources.
This looks a good approach for firms and companies who can anticipate a certain level of demand without necessarily being able to predict how much will be required by any one case at any time. The context is the obvious concern about costs, where certainty is as important as the actual outlay. The level of predictability offered by such a service should enable law firms, in turn, to be more accurate in their cost predictions both to their clients and to opponents and the court in the new world of court-led costs management.