ZyLAB has published a white paper which I wrote with them called Bridging the Gap between Legal and IT. It is to be followed by a webinar on 1 December when I will discuss the issues raised in the paper with ZyLAB’s Chief Strategy Officer Johannes Scholtes.
The theme of the paper is that eDiscovery is becoming a significant burden and threat to companies from a growing number of directions. Civil litigation demands are only part of the problem – regulatory demands, the need for internal investigations, and the threat of a Bribery Act prosecution are among the other triggers which may lead, and at very short notice, to a requirement for IT to identify, preserve and produce data. That data is not only growing in volume but comes in a wider range of forms – another recent ZyLAB paper explains how social media is growing in importance as a source of potentially discoverable information.
IT therefore finds itself responsible for something over which, in many companies, it has little control or power. The legal and compliance departments, as well as the business units, often have little idea of the practical scope and effect of a sudden eDiscovery demand; IT departments are often remote (and not just geographically) from those who have the business problems.
There is a role here for those who, like ZyLAB, supply software and services into companies. They are not only familiar with the problems and with the solutions, but they have been involved in similar projects with other companies and bring that experience to the exercise.