A recent post of mine, called Epiq Systems White Paper: from start to finish – what actually happens to my clients data? referred to a white paper which I wrote with Deborah Blaxell of Epiq. The paper has now been published in a shortened form by the New Law Journal with the title Information Highway.

Its theme is one I have been promoting this year and will continue to promote next year – that the lawyers, whether in-house or external, who want or need to commission the services of a services provider, can have little understanding by default of what stages and processes, both human and technical, take place once instructions have been given. We need to make sure that we fill this gap if people are to be encouraged to take that first step.

The article was first published in the New Law Journal “Information Highway”, NLJ 9 December 2011, p 1703.

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